Money Back Guarantee Process:

To initiate the money-back guarantee process, follow these steps:

1. Document Your Journey: Document your journey through daily video
recordings as per the guidelines of the 12 Week Program.

2. Share Your Journey: 

- Upon purchasing our regimen kit, starting from day one of using our products, you will have to record videos and take pictures( closeup face shot ) both in the morning and evening while following our regime kit routine. 

- This includes using the cleanser to apply sunscreen in the morning and cleanser to spot treatment in the evening.

 - The entire routine must be recorded, and at the end, a close-up of the face showing acne should be included.

- These videos should then be sent via WhatsApp to our customer representative on a daily basis for 3 months without missing, if you miss even for 1 one or 2 days you will not be eligible for the money back guarantee. 

- You'll have to first send the videos & pictures alongside with your order ID number, name, start date of product usage on the 1st day, and just mention the day of usage alone for the videos you send us later (e.g., day 5 if the video was taken on the fifth day of usage).

-  Our customer service team will be your buddy throughout your three-month journey, addressing any queries or concerns you may have.

- If, after three months, there's no noticeable reduction in acne even after following our strict routine without any mistake, we qualify you for our money-back guarantee upon careful checking of your journey videos.

- To be eligible, you must enroll in our three-month program.

- On a note, the money-back policy applies solely to cases where there has been no reduction in acne, not to instances where customers are unsatisfied with the products.

- This video process helps us ensure that you're only using our skincare products in your routine.

- Using other brands' products alongside ours can lead to breakouts because they often contain ingredients that cause acne. 

- By sticking to our regimen alone, which is free from over 68,500 acne-triggering ingredients, you're more likely to see the results you want.

- Following our regimen consistently without skipping any days and adhering to the instructions is the key to get noticeable results.

3. Submit Money Back Guarantee Request: If our solution fails to meet your
expectations despite your consistent adherence to the program guidelines,
submit your money-back guarantee request within the specified time frame.

4. Review and Eligibility Determination: Upon receiving your request, we will
review your case and determine eligibility for a money-back guarantee.

5. Approval and Initiation: If your request is approved, we will initiate the
money-back guarantee process.

Note: Adhering to the program guidelines and accurately documenting your journey through daily videos are imperative. Your commitment and consistency play a crucial role in determining the effectiveness of our solutions.